Privacy
Last updated November 2026.
When you join early access we collect your name, email, mobile number, and the answers you give about your business. We use them to contact you about Bump and your account, and to decide what to build.
We don't sell your information. We use Meta's pixel to measure our ads, which shares the pages you visit and a hashed (scrambled) copy of your email and phone number with Meta. Text opt-in data is never shared with anyone else.
Payments on our website go through Stripe, and we never see your full card number. Subscriptions in the app are paid through Apple on iPhone or Google Play on Android, and handled by RevenueCat, which tells us which plan you're on.
To have your information deleted, or to opt out of texts, reply "stop" to any text or email us.
The Bump app
Bump starts you with an anonymous account, so you can use it without signing up. When you sign in, with Apple, Google, or your email, it becomes your account. The people you add (names, phone numbers, notes, and the texts Bump tracks), your texting style, and your settings are saved to your account so they come back on a new phone. They're stored with our database provider, Supabase, in the US.
To write a text, Bump sends that person's name, your notes, and recent texts to our AI providers, plus your open times if you share your calendar and any sign-up sheet photo you scan, which can include phone numbers. This only happens after you agree to it in the app. Today that's Anthropic's Claude models, reached through Vercel's AI Gateway, with OpenAI's models as a backup if Claude can't answer; if we change providers, we'll update this page first. Neither provider uses this data to train its models. We log how much AI each account uses, to keep costs in check.
If you turn on reading replies, the Bump Reply Shortcut on your iPhone sends the sender's number of each text you get so Bump can check whether it's one of your leads. Only a lead's text is sent on. Your leads' numbers are kept in scrambled form for that check, and replies are deleted once your app picks them up. Photos and files you send through the Shortcut are stored with Supabase so your iPhone can download and send them, and deleted within three days.
On Android, if you turn on reading replies, Bump reads the texts you get and the notifications from your messaging apps on your phone. It sends us only the sender's number, for the same check, and the message only when it's from one of your leads. Nothing from anyone else is stored or uploaded. You can turn it off in the app or take away Bump's access in your phone's settings.
If you connect an AI assistant such as Claude or ChatGPT to Bump, it can add people to your Bump, which you review in the app before they're added, and see the names, notes, and status of the people already there, not their phone numbers. It can't send texts. What the assistant does with that information is covered by its own provider's privacy policy. You can disconnect it in the assistant's settings.
Bump only reads your contacts, calendar, and photos when you choose to use them. People you pick from your contacts are saved like anyone else you add, and a sign-up sheet photo is sent to the AI to read the names and numbers but isn't stored. The app also sends us crash reports so we can fix problems, and anonymous usage events (like finishing setup or opening the plans) tied to a random ID on your phone, not to you or your account, so we can see where people get stuck.
You can delete your account in the app under Settings, which deletes everything saved to it and its record at RevenueCat, or ask us to without the app (see Delete your account). A subscription keeps billing until you cancel it in your iPhone's Settings or in the Google Play Store under Payments & subscriptions.
If you're in the EU, the UK, or elsewhere outside the US
Bump is run by Parks Technologies LLC, a US company, which is responsible for your information. Write to hello@getbumped.ai with any privacy question or request.
We use your information to run the account and features you ask for, with your consent for the AI writing and our ad measurement, and to keep Bump secure and working (crash reports, anonymous usage events, and AI usage limits). You can take back your consent at any time by emailing us or deleting your account.
Your information is stored and processed in the US by the providers named above. Their data processing terms include the European Commission's standard contractual clauses (and the UK's addendum) for information sent from Europe.
You can ask to see, correct, export, or delete your information, or object to how we use it, and you can complain to your local data protection authority. We keep your information while your account exists and delete it when you delete your account. Records of AI usage stay, with nothing tying them to you, so we can track costs.
The people you add to Bump are your contacts: you decide who to add and what to text them, and you're responsible for having a reason to contact them under your local rules. We only use their details to write and track your texts.