Bump help

Setting up sending, reading replies, and what to do when texts don't arrive.

Set up sending on iPhone

Bump sends your texts from your own number through a free Apple Shortcut. You set it up once and it takes about 2 minutes. Bump walks you through it the first time you send, and you can open it again any time from Sending in Bump's Settings tab.

1. Tap Get the Shortcut. The Shortcuts app opens. Tap Add Shortcut, then come back to Bump.
2. Type your cell number and tap Send me a test text. The test goes to you, not to your leads.
3. iPhone asks a few times whether Bump can send. Tap Always Allow each time. You'll see "Allow Bump to send 1 text item to getbumped.ai?" (only your Bump key goes), "Allow Bump to send a message?", and "Allow Bump to open Bump?".
4. When the test text arrives, you're set. From then on, Send all sends every ready text with one tap. Bump only sends when you tap Send.

On Android there's no Shortcut. The first time you send, Bump asks for your cell number once, and that's it.

Turn on reply reading (Autopilot)

On Autopilot, Bump can read your leads' replies and write your answer. That needs one Shortcuts automation, which you start from Read replies in Bump's Settings tab. The steps depend on your iPhone's software.

iOS 26:

1. Tap Automation at the bottom of Shortcuts.
2. Tap New Automation, or + at the top.
3. Tap Message.
4. In Message Contains, press the space bar once.
5. Tap Run Immediately.
6. Tap Next, then Bump, then Done.

iOS 27: Bump opens the Bump shortcut for you.

1. Tap Edit at the top right.
2. Swipe up the search panel and tap Automation.
3. Tap Message.
4. Tap Sender, then Message.
5. Tap the box after "contains" and press the space bar once.
6. Tap ‹ at the top left to save.

Reply reading turns green in Bump the next time someone texts you. A one-word reply with no space in it, like "Ok" or a single emoji, doesn't trigger the automation, so Bump won't see those.

Hide the Shortcuts banner

iPhone shows a small Shortcuts banner each time the automation runs. To hide it:

1. Open Settings and tap Screen Time.
2. Tap See All App & Website Activity.
3. Scroll to Notifications and tap Shortcuts.
4. Turn off Allow Notifications.

My texts aren't delivering

Nothing sent at all. The Shortcut probably isn't set up or allowed yet. In Bump, open the Settings tab, tap Sending, and send yourself the test again, tapping Always Allow each time iPhone asks.

Sent, but they didn't get it. Open the Messages app and look at that conversation. A red "Not Delivered" means your carrier or Apple stopped it. Green texts (SMS) to people who don't have an iPhone are the ones most often filtered.

Carriers and Apple watch for texts that look like spam. A few habits keep yours going through:

• Text people who know you: your leads, clients, and past customers. Cold lists you bought are what gets numbers flagged.
• Send in smaller batches over the day instead of hundreds at once, especially the first week.
• Keep each text personal. Bump writes every text a little differently, so leave that on rather than pasting one message to everyone.
• Hold links and photos for people who've already written back. A first text with a link is more likely to be filtered.
• If someone says stop, stop texting them.

If texts that were going through suddenly stop, pause sending for a day and then start again with people who've replied to you before.

Still stuck?

Email hello@getbumped.ai and tell us what you see. A screenshot helps. Don't have Bump yet? Get it on the App Store.